Privacy Policy

Last updated: 10th November 2025

In this document, when we say “we,” “us,” or “our,” we are referring to Qiyam Travel. Please read this Privacy Policy carefully before using our services.

1. Information We Collect

We collect only the information from our customers that is necessary to provide our travel services, such as:

• Name, phone number, email address, and passport details.
• Payment information for bookings.
• Travel preferences (flight, hotel, and package choices).

2. How We Use Your Information

We use your information to:

• Process bookings for Hajj, Umrah, flights, visas, and hotels.
• Contact you about your travel arrangements.
• Send important updates, promotional alerts, confirmations, and travel notifications.
• Improve our services and customer experience.

3. Information Sharing

• We may share your information with airlines, hotels, visa offices, or other travel partners only to complete your booking.
• We do not sell or trade your personal information to anyone.
• We may share information if required by law or government authorities.

4. Data Protection

• We keep your personal information safe and secure.
• Only authorized staff have access to it, and we use security measures to prevent misuse, loss, or unauthorized access.

5. Cookies and Website Use

• If you use our website, we may use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.

6. Third-Party Links

Our website may contain links to other sites. We are not responsible for how those websites handle your data. Please read their privacy policies separately.

7. Your Rights

You can ask us:

• Provide the personal data we have about you.
• Correct any inaccurate information.
• Delete your data if it’s no longer needed.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us at: info@qiyamtravel.com